All domains will be registered and hosted through GoDaddy.
Domains are purchased with a 3-year registration. After this period, the domain may be renewed by the client.
You retain full ownership of your domain. Spark manages it on your behalf and can transfer management to you at any time upon written request.
Clients will be provided with a read-only preview during development. Any changes can be requested and approved at any time, including after the site is published.
All payments are processed securely through Stripe.
Upfront design fees and monthly subscriptions (where applicable) are non-refundable after the payment is received.
Any chargebacks or payment disputes will immediately pause all work and access to the website.
Spark is not responsible for data breaches, hacking attempts, or third-party security issues after the site is launched.
Only clients on the Advanced or Professional plans will receive live updates or listing management.
Sites on the Basic plan are delivered as-is and do not include future edits, updates, or listing support unless otherwise agreed in writing.
Clients are responsible for providing all content (text, images, branding) and confirming they have rights to use submitted materials.
Spark is not liable for copyright violations resulting from client-provided content.
Most websites are delivered within 1–2 business days once all required assets are submitted.
Delays due to missing content, unclear instructions, or client revisions are not the responsibility of Spark.
Support is provided via email at support@sparkdesigns.co We aim to respond within 1 business day.